About the Remote Customer Support and Sales Coordinator Jobs South Africa

This Remote Customer Support and Sales Coordinator Jobs South Africa is a permanent, work-from-home opportunity available through RecruitMyMom. RecruitMyMom is South Africa’s leading skilled flexible-work platform, connecting talented professionals — many of them skilled women returning to work — with flexible, part-time, and remote opportunities across industries. This role combines customer-support excellence with sales coordination, managing client relationships, inbound queries, and supporting the sales pipeline for the client organisation from a fully remote setup.

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It is a genuine, professional remote role blending service and sales. You can apply on the RecruitMyMom careers portal.

Job Description

In this Remote Customer Support and Sales Coordinator Jobs South Africa, you will be the customer-facing and sales-supporting hub for the client organisation — handling queries, coordinating the sales pipeline, and keeping orders and CRM records flowing, all from a home office. The role rewards someone who combines warm customer service with genuine sales awareness.

Customer support forms one pillar: handling inbound customer queries via email, phone, and live chat professionally and efficiently, processing customer orders, quotations, and sales documentation, and liaising between the sales team, customers, and fulfilment to ensure smooth order processing. Clear, responsive service keeps customers satisfied and loyal.

Sales coordination forms the other: coordinating and tracking the sales pipeline, following up on leads and enquiries, maintaining accurate CRM records, and preparing sales reports and customer-activity summaries for management. You will identify upselling opportunities and escalate warm leads to the sales team, directly supporting revenue.

The position suits an organised, proactive, self-managed professional with strong communication skills, sales awareness, and CRM experience who thrives working independently. For a capable remote worker, it offers a stable, varied role blending service and sales.

A blended customer-support and sales-coordination role is a versatile, rewarding remote opportunity. You build both service and sales skills at once — handling queries, coordinating the pipeline, and spotting revenue opportunities — which makes you a genuinely valuable, well-rounded professional.

Key Skills & Requirements

To succeed in this Remote Customer Support and Sales Coordinator Jobs South Africa, you should bring:

Strong customer-service and communication skills (verbal and written).
A good understanding of sales processes and CRM systems.
Proficiency in MS Office and virtual collaboration tools.
The ability to work independently and manage time effectively remotely.
An organised, detail-oriented, proactive approach.
Sales awareness and the ability to identify revenue opportunities.

Requirements & Experience

Grade 12 / Matric certificate.
A relevant qualification in sales, marketing, or business administration advantageous.
2+ years of customer-support or sales-coordination experience.
CRM system experience (HubSpot, Salesforce, or similar).
A reliable internet connection, dedicated home office, and own device.

For candidates targeting this role, the practical move is to foreground customer-support and sales-coordination experience, mention your CRM skills (HubSpot, Salesforce, or similar), and show sales awareness with an example of spotting an upsell or warm lead.

Remote Work in South Africa

This is a fully remote Remote Customer Support and Sales Coordinator Jobs South Africa opportunity, open to suitable candidates working from a home office anywhere in South Africa with reliable internet. It suits professionals who want flexible, independent work without commuting — exactly the kind of arrangement RecruitMyMom specialises in.

Remote, permanent roles also offer real flexibility without sacrificing career progression. CRM, sales-coordination, and customer-service experience transfers widely, and RecruitMyMom specialises in matching skilled professionals with exactly this kind of vetted, flexible work.